We are thrilled to announce the launch of the new WhatsApp onboarding flow, designed to simplify the process of connecting your WhatsApp Business Account (WABA) with Bizmated. The phone number verification process is now decoupled from the WABA setup, allowing you to use existing phone numbers for a faster and smoother onboarding experience. 👀 What’s […]
We are thrilled to introduce the new WhatsApp: Customer Service Window Check feature within Workflows. This powerful condition lets you determine whether an active Customer Service Window is open between your business and your customer. When the window is open, you can send unlimited free-form messages at no cost for the first 1,000 service conversations […]
We are excited to announce the support of Message Snippets (Templates) under WhatsApp. With this feature, you can now create and use predefined templates for frequently used messages, making it easier and faster to respond to inquiries, send promotional content, and manage routine communications with your customers on WhatsApp. Key Highlights: Cost Efficiency: Predefined Templates […]
We are excited to announce the launch of a highly requested feature: WhatsApp Voice Notes. This powerful addition allows you to send voice notes to your customers directly from the CRM, enhancing communication and personalizing interactions. 👀 What’s New? Note: Voice notes can be sent to your customer only when there is an open service […]
🪲Bug Fixes WhatsApp Workflow Execution We have resolved the issue where the correct failure reason was not being updated for WhatsApp workflow executions configured with pause execution. WhatsApp Template Formatting Support for template formatting has been added, allowing for improved selection and formatting of subtext within WhatsApp template body
🔗 Trigger Links We are excited to introduce Trigger Links, a powerful new feature for your WhatsApp templates. With Trigger Links, you can: Track Engagement: Monitor which customers click on specific links within your WhatsApp messages. Power Automations: Set up automated workflows based on link clicks. For example, when a customer clicks on a link, […]
We are thrilled to announce the launch of a highly requested feature: Interactive CTA (Call-To-Action) buttons. This powerful feature enables you to create more interactive, engaging, and visually appealing messages, providing a seamless experience for your users. 👀 What’s New: Quick Replies: Visit Website: Personalized Website Links: Call Phone Number: Copy Offer Code: Marketing Opt-Out: […]
We are excited to announce the launch of our latest feature: WhatsApp Contact Name Pre-Fill. 👀 What’s New? When an unknown contact messages your business via WhatsApp, their contact name will now be automatically pre-filled with the name from their WhatsApp profile. This includes both their first name and last name, provided the contact is […]
We’re thrilled to announce our latest update to our Mobile Apps – WhatsApp media templates. Subaccount admins and users will now be able to use WhatsApp media templates inside their conversations. The supported media types are – images, videos, text, files, and locations! 🚀 What’s New 👷♂️ How It Works ⭐️ Why it Matters: This […]
Enhanced Conversation UI for WhatsApp We are thrilled to announce the new conversation UI for WhatsApp. The new design offers a more consistent and intuitive user experience What’s New WhatsApp Connect option under Launchpad Launchpad now includes a call to action to connect your WhatsApp business account. This helps users integrate all their communication channels […]
