⚙️ Enhancements ✍️ Call Transcription 🇬🇧 UK E-KYC regulatory bundle We made it easier for UK-based individuals and businesses to complete their KYC. If you’re an individual (not a registered business), you can declare that when creating a regulatory bundle and completing your KYC. If you’re a business and select UK CRN under Registration Authority, […]
We’re thrilled to announce our latest calendar update on the mobile app. Subaccount admins and users can have their event time slot set to their time zones by toggling on Timezone Update for Calendar Appointments within the lab’s section. Users can also select multiple team members for a collective appointment booking. This update is available […]
What’s new? Previous Behaviour New Behaviour Why?
This feature allows you to add multiple meeting locations to your calendar settings. These locations are then displayed on the booking widget, giving bookers the flexibility to choose their preferred meeting location. What’s New? Previously, only one meeting location could be configured, and whatever was configured in the calendar settings would be the appointment’s meeting […]
We are excited to introduce the support for multi-call recordings for IVR calls! 👀 What’s New? Users can now effortlessly access multiple call recordings for IVR calls on the call reporting tab. Previously, IVR call recordings were unavailable, but now users can easily switch and check different call recordings for an IVR call by selecting […]
Problem Statement: Previously, our platform only allowed users to analyze their email campaigns over the last 30 and 90 days, limiting the ability to perform more granular analysis. What we did? Benefits: How to see it? With these enhancements, you can now better analyze your email campaigns and take proactive steps to address any issues […]
We are excited to introduce the rich text editor for calendar descriptions! This new feature allows users to create more engaging, readable, and customizable calendar descriptions. What’s New? With the rich text editor, you can now enhance your calendar descriptions with various formatting options. Here are the features you can use: These enhancements enable you […]
