Chat Widget Upgrade 😇

We are excited to introduce a significant upgrade to the Chat Widget custom theme color – two new text color options within the custom theme settings for chat widget typography. Users can now customize the text color for the chat widget header message and the welcome message. 😇 Key Points: This update is based on […]

Voice billing and security changes

⚙️Enhancements Billing and Reconciliation Voice billing and security changes: we’re now fetching charges from an API instead of using a static database. This increases our billing accuracy, efficiency, and stability and reduces lag in wallet debits Security Voicemail spam: voicemail sometimes gets spammed with long voicemails leading to unnecessary storage charges. We will now limit […]

WhatsApp: Voice Note

We are excited to announce the launch of a highly requested feature: WhatsApp Voice Notes. This powerful addition allows you to send voice notes to your customers directly from the CRM, enhancing communication and personalizing interactions. 👀 What’s New? Note: Voice notes can be sent to your customer only when there is an open service […]