We are excited to announce the launch of our latest feature: WhatsApp Contact Name Pre-Fill.
👀 What’s New?
When an unknown contact messages your business via WhatsApp, their contact name will now be automatically pre-filled with the name from their WhatsApp profile. This includes both their first name and last name, provided the contact is not already saved in your CRM.
👷 How It Works:
When an inbound message is received from an unknown contact on WhatsApp, their first and last names will be automatically populated in your CRM, streamlining your contact management process.
✨ Enhancement
New WhatsApp onboarding screen and link to the white label support article to improve WhatsApp onboarding experience
