In the Send Email action of the workflow builder, we have added a new text-wrap tool.
What was the need?
For some users when they copied the the content from some other editor there was no line breaks happening inside of the editor and when the mail was received on Outlook there was no text-wrapping present, hence non-responsive emails on Outlook mobile.
This was handled by Gmail properly they were automatically handling line breaks hence this was not raised to us earlier.
How to use?
Look for a text-wrap icon in the Send Email action and click on it after adding the content.